Privacy Policy
Last updated: 24/08/2026
This Privacy Policy explains how Creation Internet Services Limited, trading as Estepona Property (“we”, “us”, “our”), collects, uses, and protects your personal data when you visit esteponaproperty.co.uk (the “Site”) or submit an enquiry through it.
We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Creation Internet Services Limited, trading as Estepona Property.
- Company registration number: 04252687
- Registered office: Office 6, 251-255 Church Road, Benfleet, Essex, England, SS7 4QP
- Contact email: write.to.nick@gmail.com
We are the “data controller” for the personal data described in this policy — meaning we decide why and how it’s used.
2. What personal data we collect
When you submit an enquiry through a property listing on this Site, we collect:
- Your name
- Your email address
- Your phone number (if provided)
- Any message you choose to include
- The specific property page you enquired from
- Standard technical data collected automatically by our hosting provider (e.g. IP address, browser type) as part of normal website operation and security logging
We do not knowingly collect any special category data (such as health, financial, or other sensitive information) through this Site, and we ask that you don’t include any in your enquiry messages.
3. Why we collect it, and our legal basis
| Purpose | Legal basis |
|---|---|
| Responding to your property enquiry | Legitimate interest — you contacted us for this specific reason, and processing your details is necessary to reply |
| Keeping records of enquiries for our own business administration | Legitimate interest |
| Security and fraud prevention (e.g. spam filtering) | Legitimate interest |
We do not currently use your details for marketing emails or newsletters. If this ever changes, we will ask for your separate, explicit consent before doing so, in line with the Privacy and Electronic Communications Regulations (PECR).
4. Who we share your data with
We use the following third-party services to operate this Site and process enquiries. Each only receives the data necessary to perform their specific function:
- Hostinger — our web hosting provider, which stores the Site and its database.
- Fluent Forms / FluentSMTP — the plugins used to process enquiry form submissions and deliver the resulting email to us.
- Google Fonts — this Site loads typefaces directly from Google’s servers, which means your device’s IP address is sent to Google as part of that request when you visit the Site. We do not control what Google does with this data. [If a solicitor advises hosting fonts locally instead to avoid this data transfer, that is a straightforward technical change we can make.]
We do not sell, rent, or trade your personal data to any third party for their own marketing purposes.
5. International data transfers
Some of the third-party services listed above (notably Google) may process data outside the UK or European Economic Area, including in the United States. Where this happens, we rely on the safeguards those providers have in place (such as Standard Contractual Clauses) to ensure your data remains protected to UK standards.
6. How long we keep your data
We retain enquiry data (name, email, phone, message) for [RETENTION PERIOD — e.g. 24 months] from the date of your enquiry, unless you ask us to delete it sooner or we have an ongoing business relationship that requires us to keep it longer (for example, if your enquiry leads to an active property transaction).
7. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to how we process your data
- Request a copy of your data in a portable format
- Complain to the ICO (the UK’s data protection regulator) if you believe we have mishandled your data — see ico.org.uk
To exercise any of these rights, contact us at write.to.nick@gmail.com. We will respond within one month, as required by law.
8. Cookies
This Site currently uses only the technical cookies necessary for it to function correctly (for example, cookies used by our caching plugin to serve pages efficiently). We do not currently use analytics or advertising cookies that require your consent under PECR. If this changes in future, we will update this policy and add a cookie consent mechanism before any such cookies are set.
9. Changes to this policy
We may update this Privacy Policy from time to time, for example to reflect changes in the law or in how the Site operates. The “Last updated” date at the top of this page will always reflect the most recent version.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Creation Internet Services Limited, trading as Estepona Property Email: write.to.nick@gmail.com
This document is a working draft prepared for review. Fields in [SQUARE BRACKETS] need to be completed with your actual company details before publishing. This should be reviewed by a solicitor or qualified data protection advisor before going live, to confirm it accurately reflects your business and satisfies current UK GDPR requirements.